On November 15, 2018, Waste Industries completed a merger with GFL Environmental. Due to this merger, you may
be wondering what you can expect going forward and we have good news! Our fleet will be getting a fresh coat of paint
and a new logo, but our commitment to you remains our highest priority.

You will still be serviced by the same team of professionals you’ve come to know with your time working with Waste
Industries, maintaining our commitment to a safe, sustainable, and honest service unlike any other in the industry.

• Your local team is the same team you’ve always known, still servicing your account the way we always have.
This means you’ll submit payments the same way, call the same local branch, and have your waste and recycling
collected by the same driver.

• In the future, you’ll see us move to www.gflenv.com, but for the time being we will continue to use
www.wasteindustries.com and we will update you when we are prepared to transition to a new and
improved website.

• All your account details are the same, so you can still log into your online account at www.wasteindustries.com,
use your same account number when you call on your statement, and update your account by calling or going
online as usual.

Over the coming months you’ll see trucks, containers, and uniforms begin to switch to our new colors. We thank you
for bearing with us we move through this transitional period and appreciate your patience.

Should you have any questions or concerns about the transition, please do not hesitate to contact us at the same number
you’ve always used. You can also visit us online at www.gflenv.com to learn more about the history of our new brand.